TotalDesk GPL is the just done in one helpdesk option for WordPress. Consisting of a ticket- & notice system, livechat, data base, record and also combination component it consists of all assistance attributes, that you require. Eliminate solitary helpdesk plugins and also obtain TotalDesk Plugin GPL.
Demonstration TotalDesk WordPress Plugin
TotalDesk WordPress Plugin Attributes
- 3 Differnt New Tickt Kinds
- Inbox Fetching
- 2 Duties: Representative & Press Reporter
- My Tickets Web Page
- Establish default worths for brand-new tickets
- Establish very own ticket Condition
- Establish personalized ticket Kinds
- Establish personalized ticket Task / Equipment
- Accessory Assistance
- Notify Representatives in Alerts
- HTML WYSIWIG Remark Type
- Conserved replies
- Logging / Background system
- XLS export
- Reporters & Representatives can respond to Email
- Ticket Introduction (appointed to, standing in shades)
- Establish Inbox Archieve Folder
- Email Alerts
- Desktop Computer Alerts
- Slack Alerts
- Inform when a ticket has actually been produced
- Inform when a person responded
- Inform when a condition has actually transformed
- Inform when a representative has actually ben appointed
- Begin a conversation with a brand-new topic (brand-new ticket)
- Get in a conversation with an offered ticket ID
- Send out a message (brand-new ticket) when no representative is on the internet
- Every chat discussion will certainly be conserved
- Develop a frequently asked question based upon a ticket
- Team Frequently asked questions right into subjects
- Establish personalized Symbols for Subjects
- Real-time look for Frequently asked questions
- Track frequently asked question sights
- 3 Integrated in widgets
- Order Frequently Asked Questions by Sight / Appeal
- 2 Layouts (boxed, listing)
- Tickets By Representative
- Tickets By Condition
- Tickets By Kind
- Tickets By System
- Tickets By Year
- Tickets By Month
- Tickets By Year & Month
- WooCommerce
- Envato
- Slack
- Well Documentented
Download And Install TotalDesk WordPress Plugin
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Download And Install TotalDesk WordPress Plugin
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